Moderation Policy for adultcontacts.co.uk

At adultcontacts.co.uk, we prioritise creating a safe, compliant, and respectful environment for all users. Our moderation policy is designed to uphold legal requirements and industry standards, including compliance with MasterCard’s specific guidelines for adult content merchants.

1. Content Standards

All user-generated content must comply with local laws and platform guidelines. Content involving illegal activities, violence, or exploitation will not be tolerated.
We require written consent from all individuals depicted in content uploaded to the platform. This includes explicit consent for being depicted in the content, public distribution, and making the content available for download if applicable.
Any content that promotes or involves abuse, human trafficking, sex trafficking, or exploitation is strictly prohibited and will be immediately removed.

2. Written Agreements

All content providers (users uploading content) must enter into a written agreement with adultcontacts.co.uk. This agreement will confirm:
- Consent for being depicted in the content.
- Consent for the public distribution of the content on the platform.
- Consent for the content to be downloaded if it is made available for such purposes.
These agreements will be stored securely and made available upon request to comply with regulatory audits.

3. Age and Identity Verification

All individuals depicted in any uploaded content must be over 18 years old. The platform will verify the age and identity of every individual featured using government-issued identification.
Content providers (those uploading the content) will also undergo the same verification process to ensure they are over 18 and legally allowed to upload content.
A third-party vendor specialising in the validation of government identifications may be used to ensure the accuracy and legitimacy of the documents provided.

4. Content Review Process

All content uploaded by users will undergo a manual review prior to publication. This review ensures that no content violates platform guidelines or legal standards.
The platform reserves full control over the publication, blocking, and removal of any content at its discretion, particularly when it violates the law or platform standards.

5. Reporting and Complaint Process

Complaints Process: We provide a system that allows users and individuals depicted in content to report illegal, non-compliant, or inappropriate material. Complaints will be reviewed within seven (7) business days.
Content Removal: If a complaint reveals that content is illegal or violates our standards, it will be removed immediately. If consent for the content is questioned, we will confirm whether appropriate consent was obtained.
Neutral Dispute Resolution: If consent cannot be established or is proven void under applicable law, the content will be removed immediately. If there is a dispute over the validity of consent, it will be resolved by a neutral third-party, with adultcontacts.co.uk covering the cost of this process.

6. Compliance Reporting

We provide monthly reports to our acquirers and payment processors. These reports will include:
- A list of all content flagged as potentially illegal or in violation of standards.
- All complaints and take-down requests.
- Actions taken on flagged content, including URLs and video links.
Upon request, we will provide temporary access to the platform, including content behind paywalls, for audits by acquirers or third parties such as Mastercard.

7. Prohibited Conduct

adultcontacts.co.uk has a zero-tolerance policy for any content or behaviour that promotes or facilitates human trafficking, sex trafficking, or exploitation.
We actively participate in and support anti-human trafficking and anti-child exploitation organisations, furthering our commitment to creating a safe and lawful platform.
Users found to be engaging in such conduct will be permanently banned, and where appropriate, we will cooperate with law enforcement to take further action.

8. User Responsibilities

By using adultcontacts.co.uk, all users agree to abide by these guidelines and understand that non-compliant content will be removed. Repeated violations will result in permanent account suspension.
Users must ensure they have appropriate consent from all persons depicted in any content they upload and must cooperate fully in any investigation or dispute regarding consent.